Terms of service
1. Overview
These Terms of Service (“Terms”) govern your access to and use of the Hopscotch Lounger online store and any related services, content or functionality (collectively, the “Services”).
By visiting or purchasing from our store you agree to be bound by (a) these Terms; (b) our Privacy Policy; and (c) our Returns & Refunds Policy. If you do not agree, please do not use the Services.
2. Eligibility & Account Security
You must be 18 years or older (or the legal age of majority in your province) to open an account or make a purchase. You are responsible for keeping your password secure and for all activity on your account.
3. Our Products
We photograph and describe our products as accurately as possible, but colours and textures can vary between screens. All product information, availability and pricing may change without notice.
4. Orders
Placing an order constitutes an offer to buy. We will email you an order confirmation once payment is received; only then is the contract formed. We reserve the right to decline or cancel an order (and refund you) for any legitimate reason, including stock shortages, suspicion of fraud or errors in pricing.
5. Prices, Taxes & Payment
Prices are listed in South-African Rand (ZAR). Hopscotch Lounger is not presently a VAT-registered vendor (our annual turnover is below threshold in the Value-Added Tax Act 89 of 1991). We therefore do not levy VAT on the goods you purchase, and our invoices state “Not a tax invoice – no VAT charged.”
A separate delivery fee will be added at checkout. That fee simply recovers the amount we pay to our third-party courier, whose own charge is VAT-inclusive. You authorise us to debit the payment method you provide for the total shown at checkout (product price + delivery fee).
Should our VAT status change in future, we will update our pricing and issue VAT tax invoices as required by law.
6. Shipping, Delivery & Risk
We deliver nationwide via reputable couriers. Estimated transit times are displayed at checkout but are not guaranteed.
Risk and ownership pass to you only once the goods are delivered to your nominated address, in line with CPA §19.
7. Returns & Refunds
We do not accept change-of-mind returns or exchanges.
However, under CPA §56 you may return defective goods within six (6) months of delivery for repair, replacement or refund, at no cost to you. Full details are in our Returns & Refunds Policy.
8. Intellectual Property
All website content-including text, graphics, logos and photos—is the property of Hopscotch Lounger (or its licensors and protected by South-African and international intellectual-property laws. You may not reproduce or redistribute any content without our written consent.
9. Privacy & POPIA
We process personal information in accordance with the Protection of Personal Information Act 4 of 2013 (POPIA) and our Privacy Policy. Shopify hosts our store and also processes limited data as a “operator” under POPIA. By using the Services you consent to such processing.
10. Optional Third-Party Tools & Links
Third-party tools are provided “as-is” without warranties. External links are followed at your own risk; we are not responsible for any third-party sites.
11. Feedback
Any suggestions, reviews or other content you submit may be used by us royalty-free for any lawful purpose. Please do not post unlawful or infringing material.
12. Errors & Omissions
Occasionally information on our site may contain typographical errors or inaccuracies. We reserve the right to correct them and to cancel any order affected by such errors.
13. Prohibited Conduct
You may not misuse the Services for example by violating any law, infringing intellectual-property rights, uploading malicious code, sending spam, or interfering with site security.
14. Termination
We may suspend or terminate your access for breach of these Terms. Sections that, by their nature, should survive termination (e.g., Intellectual Property, Limitation of Liability) will continue to apply.
15. Disclaimer of Warranties
Except as required by the CPA or other applicable law, the Services and all products are provided “as is” and “as available” without warranties of any kind.
16. Limitation of Liability
To the fullest extent permitted by South-African law, Hopscotch Lounger, its directors, employees and agents will not be liable for any indirect, incidental or consequential damages arising from your use of the Services or products.
17. Indemnity
You agree to indemnify and hold Hopscotch Lounger harmless from any claim arising out of your breach of these Terms or your violation of any law or third-party rights.
18. Severability
If any provision of these Terms is held invalid, that provision will be severed and the remaining provisions will remain in effect.
19. Waiver & Entire Agreement
Our failure to enforce any right under these Terms is not a waiver of that right. These Terms, together with the policies referenced herein, constitute the entire agreement between you and us.
20. Assignment
You may not assign your rights or obligations under these Terms without our prior written consent. We may assign our rights and obligations at any time.
21. Governing Law & Jurisdiction
These Terms and any dispute arising herefrom are governed by the laws of the Republic of South Africa. You consent to the exclusive jurisdiction of the High Court of South Africa, Gauteng Division, Johannesburg (or any successor court).
22. Changes to These Terms
We may update these Terms from time to time. Material changes will be posted on this page and, where required by law, we will notify you by email. Continuing to use the Services after the effective date constitutes acceptance of the new Terms.
23. Contact Details (ECTA §43 compliant)
Hopscotch Lounger (Pty) Ltd
11 Reitz Road, President Park, Midrand, 1685, South Africa
Tel: [+27 XX XXX XXXX]
Email: info@hopscotchlounger.co.za
Company Registration No.: [201X/XXXXXX/07]
VAT No.: [YYY YYY YYY]